The Unseen Audience

The Unseen Audience

The Unseen Audience

The hollow deal is dying

The hollow deal is dying

The hollow deal is dying

The hollow deal is dying

The hollow deal is dying

The big exposure deal used to be the win. Now fans scroll past it and athletes quietly burn out delivering it. That's not a blip.

For a long time the logo-on-a-board deal was the whole game. Logo on the shirt, logo on the hoarding, logo on the hospitality wall. Everyone knew the drill, everyone signed it, and it worked well enough that nobody asked harder questions.

It doesn't work like that anymore. And you can see it happening from both sides at once.

The fans stopped caring

Start with the fans, because it's the easiest one to see. The pure exposure deal, the one that's just a name slapped on something, gets a press release and then nothing. Fans don't care. Worse than that, sometimes they actively resent it, when it's one more logo bolted onto a thing they loved, one more sign the sport is being sold off around them.

Some of them drift. They stop associating with an event. Some stop watching altogether, not because the sport got worse, but because everything piled on top of it made it feel like a billboard. When a partnership means nothing to the people it's aimed at, it doesn't just underperform. It slowly costs you the very audience the deal was supposed to be worth.

The athletes carry it, unevenly

Now the harder side, the one nobody likes to talk about.

The athletes are the actual product. They're the reason any of this has value at all. And how well they're looked after varies enormously, depending entirely on the sport they happen to be in.

Some are protected properly. A top footballer or an F1 driver usually sits inside a structure built around them, salaried in effect, with a team of people whose whole job is to look after their interests. Good. That's how it should be.

But plenty of athletes have none of that. In a lot of sports they're effectively freelancers. No salary, no benefits, no safety net. They're often signing away their image and IP rights to the property, and then left to go and find their own personal sponsorships, on their own, to actually provide for their families. Same job, same role as the product, completely different level of protection. And the difference isn't the athlete. It's whether anyone bothered to build the system around them.

That's the disconnection made literal. In the sports where nobody designed things with the athlete in mind, the athlete absorbs all the risk while carrying the whole thing.

Where it all collides

And here's where the two sides meet, because it's really one problem.

When a property packages up its rights and sells a big deal without looking closely at its own athletes, two things happen. The partnership itself lands hollow, because nobody did the human work to make it mean anything. And, worse, it can clash directly with the personal sponsorships those athletes had to go and find for themselves just to get by.

Picture it. An athlete signs a personal deal because they need it, to pay their bills, to support their family. Then the property sells a competing category deal over the top of them, sometimes with the person selling it taking a percentage, and nobody checked whether the two could even coexist. It's not always a scheduling clash. It can be a straight values mismatch, a mass-market deal landing on top of a premium personal one, or the other way round. And the athlete is the one who has to absorb it. A conflict they never created, made by people who weren't looking at them.

Every situation is different, contracts are detailed and a lot of it is carved out in ways none of us can see from the outside. So this isn't a finger pointed at anyone. It's a principle. When you sign a deal without looking at the people it actually lands on, you create problems those people have to carry. That's the disconnection, made real.

What the job actually is

None of this means exposure is worthless or that big deals are wrong. They're real, they pay the bills, and they always will. The point is narrower. A deal built only on exposure, with nobody looking at the fans it's aimed at or the athletes it lands on, is the kind that's now quietly falling apart. It underperforms, it wears people out, and increasingly it just doesn't renew.

And I'll be fair, same as always. Targets are real, volume is real, and not every deal can be deep. But even a portion of them, built with the actual people in mind, the fans it's for and the athletes it touches, would hold up far better than the hollow version everyone's now walking away from.

Which raises the obvious question. If the hollow deal is dying, what does it look like when someone actually gets it right?

That's the next one.

The big exposure deal used to be the win. Now fans scroll past it and athletes quietly burn out delivering it. That's not a blip.

For a long time the logo-on-a-board deal was the whole game. Logo on the shirt, logo on the hoarding, logo on the hospitality wall. Everyone knew the drill, everyone signed it, and it worked well enough that nobody asked harder questions.

It doesn't work like that anymore. And you can see it happening from both sides at once.

The fans stopped caring

Start with the fans, because it's the easiest one to see. The pure exposure deal, the one that's just a name slapped on something, gets a press release and then nothing. Fans don't care. Worse than that, sometimes they actively resent it, when it's one more logo bolted onto a thing they loved, one more sign the sport is being sold off around them.

Some of them drift. They stop associating with an event. Some stop watching altogether, not because the sport got worse, but because everything piled on top of it made it feel like a billboard. When a partnership means nothing to the people it's aimed at, it doesn't just underperform. It slowly costs you the very audience the deal was supposed to be worth.

The athletes carry it, unevenly

Now the harder side, the one nobody likes to talk about.

The athletes are the actual product. They're the reason any of this has value at all. And how well they're looked after varies enormously, depending entirely on the sport they happen to be in.

Some are protected properly. A top footballer or an F1 driver usually sits inside a structure built around them, salaried in effect, with a team of people whose whole job is to look after their interests. Good. That's how it should be.

But plenty of athletes have none of that. In a lot of sports they're effectively freelancers. No salary, no benefits, no safety net. They're often signing away their image and IP rights to the property, and then left to go and find their own personal sponsorships, on their own, to actually provide for their families. Same job, same role as the product, completely different level of protection. And the difference isn't the athlete. It's whether anyone bothered to build the system around them.

That's the disconnection made literal. In the sports where nobody designed things with the athlete in mind, the athlete absorbs all the risk while carrying the whole thing.

Where it all collides

And here's where the two sides meet, because it's really one problem.

When a property packages up its rights and sells a big deal without looking closely at its own athletes, two things happen. The partnership itself lands hollow, because nobody did the human work to make it mean anything. And, worse, it can clash directly with the personal sponsorships those athletes had to go and find for themselves just to get by.

Picture it. An athlete signs a personal deal because they need it, to pay their bills, to support their family. Then the property sells a competing category deal over the top of them, sometimes with the person selling it taking a percentage, and nobody checked whether the two could even coexist. It's not always a scheduling clash. It can be a straight values mismatch, a mass-market deal landing on top of a premium personal one, or the other way round. And the athlete is the one who has to absorb it. A conflict they never created, made by people who weren't looking at them.

Every situation is different, contracts are detailed and a lot of it is carved out in ways none of us can see from the outside. So this isn't a finger pointed at anyone. It's a principle. When you sign a deal without looking at the people it actually lands on, you create problems those people have to carry. That's the disconnection, made real.

What the job actually is

None of this means exposure is worthless or that big deals are wrong. They're real, they pay the bills, and they always will. The point is narrower. A deal built only on exposure, with nobody looking at the fans it's aimed at or the athletes it lands on, is the kind that's now quietly falling apart. It underperforms, it wears people out, and increasingly it just doesn't renew.

And I'll be fair, same as always. Targets are real, volume is real, and not every deal can be deep. But even a portion of them, built with the actual people in mind, the fans it's for and the athletes it touches, would hold up far better than the hollow version everyone's now walking away from.

Which raises the obvious question. If the hollow deal is dying, what does it look like when someone actually gets it right?

That's the next one.

Creative strategist and advisor specialising in commercial partnerships and narrative strategy

Creative strategist and advisor specialising in commercial partnerships and narrative strategy

Creative strategist and advisor specialising in commercial partnerships and narrative strategy

Creative strategist and advisor specialising in commercial partnerships and narrative strategy

©2026 Jana Ballieul.

©2026 Jana Ballieul.

©2026 Jana Ballieul.

All Rights Reserved. Designed in Figma. Built in Framer.

All Rights Reserved. Designed in Figma. Built in Framer.

All Rights Reserved. Designed in Figma. Built in Framer.